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SIA Door Supervisor Position

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Showsec Full time
Job Title: SIA Door Supervisor

We are Showsec, a leading venue and event security specialist dedicated to delivering exceptional crowd management services.

About the Role

We are seeking highly skilled and experienced SIA Door Supervisors to join our Newcastle team at various venues, including the Utilita Arena and O2 City Hall. As a Door Supervisor, you will be responsible for ensuring the safety and security of our clients, staff, and visitors.

Key Responsibilities
  • Perform pre and post-event checks to ensure the venue is secure and compliant with regulations.
  • Assist with safe and effective ingress, egress, and queue management to minimize congestion and ensure a smooth event experience.
  • Effectively manage conflict and complete safe, lawful ejections to maintain a secure environment.
  • Conduct thorough checks of passes, accreditation, and tickets to ensure only authorized individuals gain access to the venue.
  • Conduct regular patrols of the site or venue to identify potential hazards and suspicious behavior.
  • Respond promptly and effectively to incidents, emergencies, and preserve crime scenes to maintain a secure environment.
  • Monitor spectators for signs of distress, overcrowding, and inappropriate behavior and report these to the on-shift supervisor.
  • Enforce venue policies and procedures to maintain a secure and safe environment.
  • Ensure fire exits and evacuation routes are always kept clear to facilitate a safe and efficient evacuation in case of an emergency.
  • Ensure health and safety guidelines and regulations are adhered to by all stakeholders, including Showsec workers, labor providers, customers, and venue staff.
What We Offer
  • A minimum hourly rate of £14.55 per hour, comprising a pay rate of £12.98 and indicative holiday pay of £1.57, and a maximum hourly rate of £16.97 per hour, comprising a pay rate of £15.14 and indicative holiday pay of £1.83.
  • Flexibility to choose your own shifts and work around your existing commitments on our casual contract.
  • 24/7 access to our online portal to plan your shifts and access to our team communications platform.
  • Ongoing development opportunities, including fully funded industry-leading training modules and courses through our eLearning platform and onsite training, mentoring, and development.
  • Career progression opportunities, with many of our senior management team starting out as casual SIA Door Supervisors.
  • The opportunity to join our casual staff pension scheme.
Requirements
  • A valid in-date SIA Door Supervisor license.