Senior Business Consultant
2 months ago
**Job Title:** Senior Business Consultant
**Job Summary:** We are seeking a highly experienced Senior Business Consultant to join our Global Client Success team at Ebiquity. As a Senior Business Consultant, you will play a pivotal role in driving revenue growth, managing projects, and developing best practices for the function.
Key Responsibilities:
1. Driving Revenue Growth:
• Support the Client Partner in managing and driving relationships with key client stakeholders across a portfolio of clients.
• Develop and maintain account plans for all clients within your portfolio, ensuring accurate and timely record keeping.
• Provide the right information to enable the steering of accounts, using Salesforce and other defined processes.
2. Project Management:
• Manage project delivery across specialisms and other business units, ensuring quality control of output.
• Establish and maintain governance arrangements for project delivery, defining clear roles, responsibilities, and accountabilities.
• Conduct regular progress reviews, capturing and raising any risks or issues affecting the project.
3. Best Practice:
• Contribute towards creating a supportive, collaborative, and inclusive team culture.
• Support in the retention and attraction of Client Success talent.
• Build strong internal relationships with specialism stakeholders and functional service line stakeholders.
Key Measures:
• Client revenue and growth
• Client satisfaction and retention
• Positive feedback from project stakeholders
• Billability and productivity
• Relevance and actionability of account plans
• Personal learning/development achievement
• Broader Ebiquity Client Success with account (internal survey to be established)
• Accuracy and timeliness of record keeping / internal system management
Requirements:
• Experienced media professional with a deep understanding of the media planning, trading, and consulting industry
• Global and international outlook
• Experience in project managing marketing, media, auditing, consultancy, or similar projects
• Strong project management platform (e.g., Asana), Salesforce, and MS Office skills
• Ability to operate with key stakeholders within a matrix organisation
• Demonstrable interest in consultative-selling; long-term Client Success strategies and relationship-based client management
• Strong relationship-builder/maintainer, high level of communication skills (both written and oral), advisory/consulting skills
• Commitment to supporting diversity and inclusivity
Benefits:
• Competitive salary and benefits
• Hybrid working
• L&D Opportunities
• Company focus on wellbeing and work-life balance, including initiatives like flexible working, mental health support, and regular health and wellbeing events
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