Healthcare Operations Manager

1 day ago


Coventry, Coventry, United Kingdom NHS Full time
Job Summary

We are looking for an experienced Healthcare Operations Manager to join our team. The successful candidate will have a proven track record in managing staff, ensuring efficient practice operations, and supporting practice finances.

About Our Team:

We provide comprehensive NHS primary care services to help patients manage their health and well-being. We aspire to providing our patients with a first-class integrated healthcare service in a caring and well-managed environment.

Main Responsibilities:
  • Overall Management: Manage the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities and appraisals.
  • Compliance and Governance: Responsible for and maintaining compliance with all relevant CQC guidelines, identifying issues and improving processes wherever possible.
  • Performance Management: Strategically assess practice performance, managing quality improvement projects as required.
  • Cyber Security and Data Protection: Ensure compliance with IT security, Cyber security, Data security, and IG.

Essential Requirements:

  • Experience: At least 5 years of experience within a HR-related role dealing with people matters.
  • Project Management: Experience with project management.
  • Performance Management: Experience of performance management including conducting appraisal, staff development, and disciplinary procedures.
  • Employment Law and Risk Assessment: Knowledge of employment law, health, and safety legislation, risk assessment.


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