Strategic Account Manager

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

Job Title: National Account Manager

Job Summary:

We are seeking a highly skilled National Account Manager to join our team at Jacobs Douwe Egberts. As a National Account Manager, you will be responsible for managing the relationship with various Convenience and Wholesale customers, developing our commercial relationship to support future growth opportunities.

Key Responsibilities:

  • Deliver customer AOP P&L, encompassing agreed volume, NSV, GP & GP% measures
  • Pricing, promotion, negotiating, and account planning on the customer account
  • Developing customer relationships and bringing the customer strategy into JDE
  • Understanding of category, market, customer, and consumer dynamics
  • Negotiation of NPD listings & distribution extensions for existing products
  • Promotional evaluation
  • Leadership of internal business planning & stakeholder management
  • Leveraging internal resource to deliver results effectively

Requirements:

  • Proven UK account executive & or management experience in a retail FMCG brand environment, preferably having experience of dealing with customers within the Value & Convenience sector
  • Strong organisational skills with the ability to work with others to deliver a specific customer strategy
  • Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth
  • The nature of this role requires strategic capability, strong internal networks, and cross-functional relationship building skills
  • Ability to deal with ambiguity, lack of data, and at ease with difficult and demanding customer conversations
  • Degree educated (or equivalent)

About Us:

Jacobs Douwe Egberts is a €5 billion global business retaining a start-up feel and containing some of the leading brands in Coffee and Tea – Kenco, L'OR, Tassimo, and Douwe Egberts to name a few. The UK represents a top 5 global market for JDE and continues to be a growth engine for the category, driving premiumisation by leading the single-serve partition with the Tassimo brand and premiumising the instant coffee segment through Kenco, L'OR, and the Douwe Egberts brands.



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