Roadside Recovery Expert

1 month ago


Reading, Reading, United Kingdom The AA Group Full time
Job Summary

We are seeking a highly skilled and experienced Roadside Recovery Expert to join our team at The AA Group. This is a challenging and rewarding role that requires a strong sense of customer service, problem-solving skills, and the ability to work independently in a fast-paced environment.

About the Role:

This position involves traveling to various locations across the country, responding to breakdowns, and providing assistance to members. As a Roadside Recovery Expert, you will be responsible for resolving issues efficiently, ensuring customer satisfaction, and working collaboratively with colleagues to achieve shared goals.

Key Responsibilities:

  • Respond to roadside breakdowns and provide prompt assistance to customers
  • Analyze and resolve complex technical issues related to vehicle recovery
  • Maintain accurate records and reports of incidents and activities
  • Work effectively in a team environment, collaborating with colleagues to achieve shared objectives
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty

Requirements:

  • A valid full driving category C (HGV 2) license and ideally CE (HGV 1) license
  • Driver CPC (certificate of professional competence) qualification and digital drivers/tachograph card
  • Strong problem-solving skills, with the ability to think critically and creatively
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to adapt to new technology and processes
  • Flexibility to work shifts, including evenings, weekends, and Bank Holidays

What We Offer:

  • A competitive salary of approximately £36,440 per annum, based on the location and qualifications required
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including free breakdown cover, uniform, boots, and equipment
  • The opportunity to work for a well-established and reputable organization, with a strong commitment to customer satisfaction and employee well-being


  • Reading, Reading, United Kingdom The AA Full time

    OverviewThe AA is seeking a skilled Roadside Recovery Driver to join their team. As a Recovery Driver, you will be responsible for assisting members in need, providing exceptional customer service, and working collaboratively with mechanics to resolve issues. This role requires strong problem-solving skills, adaptability, and the ability to work...


  • Reading, Reading, United Kingdom The AA Group Full time

    Job Description">We are seeking a skilled Roadside Recovery Driver to join our team at The AA Group. As a vital member of our crew, you will play a critical role in providing excellent customer service and ensuring the safe recovery of vehicles on the road.">About the Role">This is an exciting opportunity for a motivated and experienced driver to take on a...


  • Reading, Reading, United Kingdom The AA Group Full time

    Job OverviewIn this dynamic role, you will be the first point of contact for our members in need of roadside assistance. As a Roadside Recovery Driver, you will utilize your exceptional communication skills to provide a reassuring and professional service, ensuring our customers feel safe and supported.


  • Reading, Reading, United Kingdom The AA Group Careers Full time

    If you're looking for a challenging and rewarding role that combines driving with problem-solving skills, then this could be the perfect opportunity for you. As a Roadside Recovery Driver with The AA Group Careers, you'll play a vital role in keeping our members safe and mobile on the roads.Key ResponsibilitiesYou'll be responsible for attending breakdowns...


  • Reading, Reading, United Kingdom The AA Full time

    About The JobWe are seeking an experienced Roadside Recovery Driver to join our team at The AA. As a key member of our operations team, you will play a vital role in ensuring the safe and efficient recovery of vehicles from a variety of locations.Salary: £33,160 per annum for C (HGV 2) license holders, including a location allowance, with opportunities for...

  • Roadside Mechanic

    4 weeks ago


    Reading, Reading, United Kingdom RAC Full time

    Roadside Mechanic (Nights) Job OverviewThe RAC is the UK’s leading breakdown service provider, delivering best-in-class motoring services for private and business drivers. We have an exciting opportunity for skilled Field-Based Roadside Mechanics to join our Roadside Patrol team.Key Responsibilities:Diagnose and repair a diverse range of vehicle breakdowns...


  • Reading, Reading, United Kingdom The AA Group Full time

    Estimated Salary Range: £32,000 - £42,000 per annumAs a Roadside Recovery Driver with The AA Group, you will be responsible for responding to emergency calls, assessing situations, and providing solutions to get our members back on the road. Your expertise will be invaluable in ensuring the safe and efficient resolution of each incident.Key...


  • Reading, Reading, United Kingdom The AA Group Full time

    A Rewarding Career in Roadside AssistanceThe AA Group is seeking a skilled and dedicated individual to join our team as a Freelance Recovery Specialist. This role presents an exciting opportunity to embark on a journey where every day brings new challenges and experiences.About the Role:We are looking for someone who is passionate about delivering...

  • Recovery Specialist

    3 weeks ago


    Reading, Reading, United Kingdom The AA Full time

    Company OverviewThe AA is a renowned brand in the roadside assistance industry, known for its commitment to customer satisfaction and providing top-notch services.We are currently seeking a skilled Roadside Recovery Driver to join our team, who will play a vital role in ensuring our members receive prompt and reliable support.


  • Reading, Reading, United Kingdom The AA Full time

    About The AAWe're looking for an experienced Roadside Recovery Driver to join our team at The AA. As a key member of our operations team, you will play a vital role in ensuring the safe and efficient recovery of vehicles from a variety of locations.Salary: £33,160 per annum for C (HGV 2) license holders, including a location allowance, with opportunities...


  • Reading, Reading, United Kingdom Automobile Association Full time

    Job Summary:A challenging opportunity has arisen for a skilled and enthusiastic Roadside Recovery Driver to join our team at the Automobile Association. As a valued member of our team, you will be responsible for providing exceptional customer service and assistance to motorists in need of help on the roadside.


  • Reading, Reading, United Kingdom The AA Full time

    Salary and BenefitsAs a Roadside Recovery Driver with The AA, you can expect a competitive salary of approximately £36,035 per annum (CE license) or £33,160 per annum (C license), which includes a location allowance.In addition to a generous salary, we offer a range of benefits, including unlimited overtime available within driving hours regulations, free...

  • HGV Recovery Driver

    3 weeks ago


    Reading, Reading, United Kingdom The AA Full time

    Job DescriptionAs a Roadside Recovery Driver, you will be responsible for arriving at the scene of a breakdown, assessing the situation, and taking necessary actions to get the vehicle back on the road.You will work independently, but also as part of a team, collaborating with colleagues and customers to ensure a seamless experience.Your expertise will be...

  • Debt Recovery Expert

    4 weeks ago


    Reading, Reading, United Kingdom BDO UK Full time

    Job Title:Debt Recovery ExpertAbout Us:BDO UK is a leading accountancy and business advisory firm, providing expert advice and solutions to entrepreneurial organisations. Our team helps businesses navigate today's changing world by delivering exceptional client service and fostering long-lasting relationships.Job Description:We're seeking an experienced Debt...


  • Reading, Reading, United Kingdom WESTBOURNE MOTORS Full time

    About Westbourne MotorsWestbourne Motors provides class leading breakdown cover across Southern England. With a strong presence in the UK market, we pride ourselves on delivering inspirational customer service and prioritizing our customers' needs.We offer a range of services including roadside assistance, vehicle recovery, workshop repair, secure vehicle...


  • Reading, Reading, United Kingdom The AA Group Full time

    Protect Lives and Deliver Exceptional Service as a Highway Emergency Response ExpertThe AA Group is seeking a highly skilled and dedicated individual to join our team as a Highway Emergency Response Expert. This role presents an exciting opportunity to utilize your expertise in providing emergency response services and supporting our members in their time of...


  • Reading, Reading, United Kingdom The AA Group Careers Full time

    Are you looking for a role that combines driving with a sense of adventure? As a Roadside Recovery Driver with The AA Group Careers, you'll have the opportunity to make a real difference in people's lives while enjoying a varied and dynamic working environment.Salary and BenefitsWe offer a competitive salary package, including a guaranteed minimum of...


  • Reading, Reading, United Kingdom Chadwick Nott Full time

    Company Overview: Our client is a leading national law firm recognised for its expertise in restructuring and recovery. With a strong presence in the UK, they have built a reputation for delivering high-quality advice to clients across a range of sectors.Salary: £85,000 - £120,000 per annum (dependent on experience)Job Description: We are seeking a Senior...


  • Reading, Reading, United Kingdom The AA Group Full time

    Job DescriptionAs a Member Assistance Coordinator at The AA Group, you will be responsible for coordinating roadside assistance services for our members.Your role will involve responding to emergency calls, assessing situations, and taking appropriate actions to ensure the safe recovery of vehicles.We are looking for a skilled and experienced individual who...


  • Reading, Reading, United Kingdom The AA Full time

    About The AAAs a leading roadside assistance provider, The AA is committed to delivering exceptional customer service and support. Our team of dedicated professionals works tirelessly to ensure that our members receive the help they need, whenever and wherever they require it.Salary: £33,160 per annum for C (HGV 2) license holders, including a location...