Sales Performance Specialist
1 week ago
About the Role
Sales Specialists at Lowe's play a crucial part in delivering exceptional customer experiences. As a Sales Specialist, you will be the first point of contact for customers, providing them with expert advice on our products and services. Your exceptional consulting services will help ensure that customer needs are met, and you will become the product expert, informing customers of specifications, features, promotions, and financing options.
Your Impact
You will be responsible for serving as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. Additionally, you will focus on external accounts and outside sales and services, monitor inventory levels to support sales, and work with vendors and other stores to find merchandise and order replacement stock.
Requirements
- 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met).
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement).
Preferred Qualifications
- 1 year of experience in completing customer sales orders.
- 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan.
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System.
- Bi-lingual skills.
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