Retail Store Supervisor

1 month ago


Stirling, Stirling, United Kingdom Frasers Group Full time

Job Title: Supervisor - USC

About the Role:

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at USC. As a key member of our sales team, you will be responsible for leading a team of sales advisors to deliver exceptional customer service and drive store performance.

Your Key Responsibilities:

  • Lead a team of sales advisors to deliver fantastic customer service and achieve sales targets.
  • Proactively drive store performance across all departments, using your creative flair to identify opportunities for growth and improvement.
  • Ensure that the store is visually merchandised to the highest standard, in line with our brand guidelines.
  • Promote compliance within the team, ensuring that all policies and procedures are adhered to.
  • Maximise sales and product availability, while controlling costs and ensuring that the store is run efficiently.
  • Exceed customer expectations, delivering great customer service and driving company sales.
  • Promote our values and culture to internal and external parties, ensuring that our brand is represented consistently.
  • Comply with all USC policies and procedures at all times.

Your Profile:

We are looking for a responsible and trustworthy individual who is passionate about retail, people, and developing a career. You will be a confident leader who can motivate and challenge others to deliver, while promoting our values and culture to internal and external parties.

The Rewards:

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Product and brand training from the world's top beauty brands
  • Monthly Group Rewards and Recognition
  • Long Service Awards
  • Discounted Gym membership
  • Group-wide 20% Discount across all Frasers Group brands

About Us:

Frasers Group is a leading retail company with a portfolio of brands that includes USC, Sports Direct, and House of Fraser. We are committed to delivering exceptional customer service and driving sales growth across our stores.



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