General Manager

3 weeks ago


Metropolitan Borough of Solihull, United Kingdom Boston Tea Party Solihull Full time
About Us

Boston Tea Party Solihull is a leading hospitality company with a passion for delivering exceptional customer experiences. Our mission is to create a welcoming and inclusive environment for our customers, while also providing opportunities for our team members to grow and develop their skills.

Job Summary

We are seeking an experienced General Manager to join our team at Boston Tea Party Solihull. As a General Manager, you will be responsible for leading our cafe and restaurant operations, ensuring that our customers receive the highest level of service and that our team members are motivated and engaged.

Key Responsibilities
  • Lead and manage a team of cafe and restaurant staff to deliver exceptional customer experiences
  • Develop and implement strategies to drive sales and revenue growth
  • Manage cafe and restaurant operations, including inventory, supplies, and maintenance
  • Ensure compliance with health and safety regulations and company policies
  • Collaborate with other departments to achieve business objectives
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Recognition and reward for outstanding performance
  • Discounted food and drink
  • Enhanced parental leave
  • Cycle to work scheme
Requirements
  • 3+ years of experience in a hospitality or retail management role
  • Proven track record of delivering exceptional customer experiences
  • Strong leadership and management skills
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills


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