Operations Manager

2 weeks ago


Essex, United Kingdom Halfords Full time

We are looking for an experienced Operations Manager to join our team at Halfords, the UK's largest automotive services and repair business.

As an Operations Manager, you will be responsible for leading a team of technicians and service advisors to deliver exceptional customer experience and drive business growth.

The ideal candidate will have previous experience in a similar role, with a strong understanding of operational management principles and practices.

Key responsibilities include:

  • Managing daily operations to meet business objectives and targets
  • Liaising with Centre Managers to ensure seamless communication and collaboration
  • Coordinating training and development programs to enhance staff skills and knowledge
  • Maintaining high levels of customer satisfaction through effective issue resolution and complaint handling

Successful candidates will have excellent leadership and communication skills, with the ability to motivate and inspire a team. They will also possess a strong analytical mindset, with the ability to interpret data and make informed decisions.

In return, we offer a competitive salary of £32,000 per annum, plus benefits including:

  • A comprehensive pension scheme
  • Life assurance
  • GP access 24/7
  • Financial planning support
  • Ongoing training and development opportunities

If you are a motivated and ambitious individual looking for a new challenge, please apply now



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