Product Quality Assurance Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Claire's Inc. Full time
Job Description

We are seeking a highly skilled Product Quality Assurance Specialist to join our team at Claire's Inc.

This role plays a vital part in ensuring the products we sell across North America and Europe meet the highest standards. The ideal candidate will have proven experience in a quality-focused role within a test house, retail environment, or legal consultancy.

About the Role

The successful candidate will work closely with buyers and suppliers to ensure our products are legally compliant, safe, and meet customer expectations. This includes staying ahead of legal changes in the EU and NA, communicating updates to all stakeholders, and supporting our global quality functions.

Your Key Responsibilities

  • Quality & Compliance:
    1. Ensure products are tested and documented to meet safety and legal standards.
    2. Provide legal advice to buyers and internal teams as needed.
    3. Work with suppliers to improve quality standards and compliance.
    4. Assist the NA/EU quality teams and provide product assessments with practical solutions.
    5. Train regional and district managers on legal and quality standards.
  • Process Improvement:
    1. Monitor and produce legal updates for the team.
    2. Assist in developing product standards and testing protocols.
    3. Identify and liaise with appropriate laboratories for product testing.
  • Leadership & Training:
    1. Provide training on legal requirements to buyers, suppliers, and other relevant stakeholders.
    2. Support induction training for new team members and managers.
    3. Offer expert guidance on quality and compliance issues to ensure customer satisfaction.

Requirements

  • Proven experience in a quality-focused role within a test house, retail environment, or legal consultancy.
  • Familiarity with EU and NA legal systems, particularly in prosecuting or defending cases.
  • Intermediate to advanced Microsoft Excel skills, including macros and pivot tables.
  • Bonus: Fluency in a European language (French, Spanish, or German preferred).

Estimated Salary: $60,000 - $80,000 per annum.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups.



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