Support Worker

4 weeks ago


Cardiff, Cardiff, United Kingdom Llamau Limited Full time

Job Overview

We are seeking a highly motivated and compassionate Support Worker to join our team in Cardiff. As a Support Worker, you will work closely with young people who are experiencing homelessness, providing them with the support and guidance they need to achieve their goals.

Key Responsibilities

  • Work with young people to assess their support and risk needs, and develop a personalized support plan to help them achieve their goals.
  • Provide coaching and mentoring to young people, helping them to build on their strengths and develop the skills they need to sustain their home and maintain positive relationships.
  • Work in partnership with other members of the team to provide innovative solutions to address issues of concern, such as rent and service charge payment arrears, complaints, and anti-social behavior.
  • Use a coaching model to build trusting and respectful relationships with young people, focusing on their strengths and encouraging them to achieve successful outcomes.
  • Act as an introducer and referrer for young people to internal and external specialized support services, where appropriate.
  • Develop positive relationships within local communities, to assist young people with community integration, accessing appropriate local services and amenities, and reducing social isolation.
  • Encourage participation with Llamau events and programmes.
  • Use mental health first aid and rudimentary counselling to respond to young people when they experience a crisis.
  • Respond promptly and appropriately to safeguarding issues, in accordance with policies and procedures.

Requirements

  • The ability to engage and build strong relationships with people.
  • A non-judgmental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma.
  • A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face.
  • A strong character who can remain calm and collected in challenging situations.
  • Experience in support work or housing, with an understanding of housing options, housing law, and basic benefits.
  • A full UK driving license and access to a car.


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