Sales and Customer Experience Professional

6 days ago

London, Greater London, United Kingdom PAIGE Full time

At PAIGE, we are seeking an exceptional Sales Associate to join our London store team on a part-time basis. This role is ideal for individuals with flexibility in their schedules, allowing them to work 3 days a week.

The Sales Associate plays a vital role in driving store success by delivering outstanding customer service and maintaining high store standards. As a key member of our team, you will be expected to possess comprehensive knowledge of sales floor expectations, clienteling, cashiering, and inventory operations. You will report directly to our supervisors within the store.

Your primary duties as a Sales Associate include:

  • Providing excellent customer service by acknowledging and assisting every customer in a friendly and welcoming manner, answering questions, locating merchandise, recommending styles, and assisting with try-on sessions in the fitting rooms.
  • Staying up-to-date on current promotions and sales to positively impact revenue and benefit customers.
  • Developing in-depth knowledge about the PAIGE brand, fits, materials, and manufacturing processes.
  • Maintaining store visual standards throughout business hours by ensuring products are displayed neatly in their designated locations, in size and color order, and that the store remains clean and organized.
  • Performing cleaning and straightening duties required prior to store opening and following store closing, as directed by the Manager on duty.
  • Ensuring accurate and efficient transaction processing for customers.
  • Obtaining comprehensive knowledge of the POS system and being able to handle transactions in case of technical malfunctions.
  • Receiving and transferring shipments, including RTWs (Return to Warehouse).
  • Participating in scheduled inventory tasks, including store-wide physical inventory counts.

About Us:

We believe that every choice we've made has led us to this moment. We're passionate about designing pieces that reflect and celebrate your story. Our founder & creative director Paige Adams-Geller embodies this spirit, challenging convention and infusing her colorful personality into every collection she designs.

We launched in February 2005 with high-end retailers like Intermix, Ron Herman, Bergdorf Goodman, and Harvey Nichols. Our designs became an instant obsession among consumers, celebrities, and prominent fashion editors. We've since expanded to men's, petites, and maternity ranges, all crafted with the same commitment to quality.

As our story continues, we remain devoted to the details. We partner only with top-notch wash-houses in Los Angeles, wear-testing each style multiple times before releasing it. We're obsessed with creating pieces you'll live in – jeans that go from morning to moonlight, perfect pairs that work flawlessly, and clothes that help you stand tall in what you're wearing.

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