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Meetings & Events Operations Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom Radisson Blu Hotel Glasgow Full time
About the Role

Pandox Highlander Opco Ltd, part of the Radisson Hotel Group, is a dynamic and fast-growing hotel company. As a Meetings & Events Operations Assistant, you will be part of our worldwide success story.

Key Responsibilities
  • Support the smooth running of the banquets department, ensuring all aspects of the guest conference and banqueting service are executed flawlessly.
  • Work collaboratively with the team to maximize guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
  • Take ownership of duties and tasks assigned, ensuring all work is carried out in a timely and professional manner.
  • Contribute to departmental plans and objectives, ensuring hotel initiatives and targets are achieved.
  • Collaborate with colleagues to control costs and inventory, while maintaining productivity and performance levels.
  • Build and maintain effective working relationships, promoting the company culture and values.
  • Ensure adherence to all legislation, performing due diligence requirements and best practice activities for internal and external audit.
Requirements
  • Experience in banquets is beneficial but not essential.
  • A hands-on approach with a can-do work style.
  • A commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • The ability to find creative solutions and take ownership of duties and tasks assigned.
  • Personal integrity, with the ability to work in an environment that demands excellence.
  • Experience of working with IT systems on various platforms.
  • Strong communication skills.