Fabric Design and Customer Service Expert

2 days ago


London, Greater London, United Kingdom Joyce Guiness Limited Full time
Fabric Designer and Customer Experience Specialist

This esteemed interiors company is looking for an ambitious and skilled professional to join their showroom team.

The ideal candidate will possess outstanding communication and organisation skills, with a genuine enthusiasm for textiles and customer service. They should be self-motivated, proactive, and enthusiastic, with high standards and a commitment to continuous learning.

Main Responsibilities:
  1. Provide exceptional customer service, guaranteeing client satisfaction with their experience.
  2. Design custom fabric schemes for high-end interior design trade clients, collaborating closely with them to comprehend their requirements.
  3. Welcome and support customers in the showroom, assisting them in fulfilling their design briefs and offering innovative solutions.
  4. Perform general administrative duties, including scheme requests and sample restocking.
  5. Manage the showroom's digital presence, highlighting the latest designs and products.
  6. Assist with the daily operations of the showroom, maintaining a well-organised and visually appealing space.
Essential Qualifications:
  1. Proficiency in Microsoft Office, with strong project management and organisational abilities.
  2. Exceptional listening and communication skills, enabling the building of strong relationships with clients.
  3. A genuine passion for interiors, textiles, and customer service.
What We Offer:
  1. A competitive annual salary of £26,500, based on experience.
  2. A dynamic and supportive work environment, offering opportunities for growth and development.
Working Schedule:

Monday to Friday, 9am - 5:30pm.



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