Sales Administrator

7 days ago


Lancaster, Lancashire, United Kingdom Carrs Billington Agriculture Full time
{"Job Title": "Sales Administrator - Fuel and Administration", "Job Summary": "We are seeking a highly motivated and organized Sales Administrator to join our Fuel Sales & Administration Team at our Lancaster site. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through proactive telesales efforts.", "Key Responsibilities": "
\t* Provide an efficient and high standard of customer service to all telesales customers, both inbound and outbound, maximizing sales opportunities and resolving customer complaints during first call.
\t* Proactively make outbound calls to past, present, and potential customers, aiming to convert all calls to sales.
\t* Support day-to-day administrative duties, including taking orders, dealing with queries, and providing quotations, as well as following up to generate sales.
\t* Analyze data and work towards achieving set targets, generating sales for the business.
\t* Collaborate with drivers regarding fuel deliveries to ensure our customers receive an optimum service and we generate repeat and new custom.
\t* Collaborate with the finance team to resolve customer queries and support applications for credit for our customers.
\t* Adhere to Company and Group policies and procedures, including those relating to Safety, Health, and Environmental.", "Requirements": "
\t* Previous experience of excellent communication and customer service skills
\t* Previous experience of building great customer relationships and the ability to take calls from prospecting customers and close
\t* A strong understanding of the sales process and the ability to understand the products and services on sale
\t* Great analytical and interpersonal skills and a passion for selling
\t* Desirable: Great analytical and interpersonal skills and a passion for selling
\t*", "Benefits": "
\t* An attractive salary package
\t* Annual salary reviews in September each year
\t* A minimum of 25 days annual leave
\t* Opportunity to work for a well-established family-owned business with ambitions for growth and innovation
\t* Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice
\t* Sick pay: Generous company sick pay entitlement
\t* Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more
\t* Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores
\t* Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment
\t* Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates
\t* Perks At Work: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays
\t* Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education
\t* Pension: Enrolment into the Company pension scheme after 3 months of employment
\t* Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process
\t*", "Company Overview": "Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods. We provide rural and agricultural communities with the support they need to succeed, offering a wide range of products and services to help our customers achieve their goals."}

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