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Garden Centre Operations Manager

2 months ago

London, Greater London, United Kingdom MorePeople Full time
About the Role

We are seeking an experienced retail professional to join our team as an Assistant Garden Centre Manager. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities
  • Assist in managing the day-to-day operations of the garden centre, ensuring a high level of customer service and staff morale.
  • Provide expert gardening advice and guidance to customers, promoting our products and services.
  • Supervise and motivate staff, fostering a positive and inclusive work environment.
  • Oversee inventory management, including ordering, receiving, and stock control, to ensure efficient and effective operations.
  • Ensure the garden centre is well-maintained, visually appealing, and safe for customers and staff.
  • Collaborate with the Garden Centre Manager to implement business strategies and improvements, driving sales growth and customer satisfaction.
Requirements
  • Proven experience in a retail or garden centre environment, with a strong track record of sales growth and customer satisfaction.
  • Excellent customer service and communication skills, with the ability to provide expert gardening advice and guidance.
  • Leadership abilities, with experience in supervising and motivating a team to achieve high levels of performance and morale.
  • Good organisational and multitasking skills, with the ability to work in a fast-paced environment and handle physical tasks.
  • Proficiency in using computer systems and point of sale (POS) software, with a strong understanding of inventory management and stock control.
  • Flexible availability, including weekends and holidays, with a willingness to work in a dynamic and ever-changing environment.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.