End User Assistance Specialist
4 weeks ago
As an End User Support Specialist at Bright Purple, you will play a critical role in providing exceptional support to clients in the hospitality sector. Your primary responsibilities will include:
- Assisting clients with technical issues and ensuring their systems run smoothly.
- Acting as the first point of contact for all support queries, escalating issues when necessary.
- Creating and maintaining user documentation and guides to support clients.
Requirements
To excel in this role, you should possess:
- A strong background in technical support and system administration.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a hybrid environment.
Salary and Benefits
We offer a competitive salary of approximately £25,000 - £30,000 per annum, depending on experience, plus a quarterly 10% bonus. Additionally, you will enjoy career advancement opportunities and a supportive work environment.
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End User Support and Solutions
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End User Technical Advisor
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Support Specialist
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End User Helpdesk Operator
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Customer Support Specialist
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