Area Housing Manager
2 weeks ago
Role: Area Housing Manager
Responsible for: 3 Senior Housing Officers, 2 Void Officers
Key Responsibilities:
- To have overall responsibility for the delivery of an excellent multi tenure Housing Management service and to be responsible for the management, co-ordination and control of allocated resources related to this purpose
- To develop and lead a professional team to provide a high quality and effective service.
- To ensure that the team is focused, motivated and inspired to achieve objectives and creates a positive team culture, ensuring others follow the expected ways of working including working positively with all services across the Housing Service and the broader Council.
- To develop and achieve performance targets and improvement plans for the area with a focus on continuous improvement and value for money, ensuring a performance culture is developed and sustained within the team.
- Ensure operational services are tailored to the needs of vulnerable residents and promote tenancy sustainment
- Ensure the Councils responsibilities as a landlord are met by ensuring compliance with current tenancy and lease conditions through effective decision making and the use of a range of tenancy and lease management procedures
- Contribute to the development of the Directorates service plans, ensuring ownership of responsibilities and targets to the team
- Promote resident involvement in service development and operational delivery of services
Requirements:
- Experience working in a council or housing association
- Experience of managing staff including knowledge of change management
- Experience of successful project management of complex initiatives in a political environment
- Understanding of housing management issues and practice
- A commitment to promoting resident involvement in all levels of the housing service
Contract:
- Initial 3 to 6 month ongoing contract
- PAYE via Umbrella
- Monday to Friday 9am to 5pm
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