Travel Money Advisor Role

6 days ago


Queensferry, Edinburgh, United Kingdom Travelex Full time

Salary: £12.50 per hour + Monthly Bonus

">About the Job:">

This part-time role is ideal for individuals who are flexible and able to work a variety of shifts between Monday to Sunday.

As an integral part of the Tesco team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs.

Responsibilities:">
  • ">
  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination">
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services">
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently">
  • Delivering on key performance goals both procedural, operational and customer focused">
  • Utilising your keen eye for detail to process daily online FX request and deliveries">
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures">
">Requirements:">
  • ">
  • Numerically proficient – You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily">
  • IT proficient - You'll be dealing with computers and in-house till systems and ordering systems throughout the day">
  • Great Communicator - You'll find talking with people and building relationships comes naturally to you">
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel">
">

Please note, as part of the onboarding process, you will be required to clear our reference check company standards.



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