Senior Credit Management Team Lead

4 days ago


Telford, Telford and Wrekin, United Kingdom Novuna Consumer Finance Full time

We are seeking a Senior Credit Management Team Lead to join our team at Novuna Business Cashflow. This is an exciting opportunity for an experienced professional with strong leadership skills and expertise in credit control.

About the Role

As a member of our Credit Control Team, you will be responsible for leading a team of Credit Controllers to deliver exceptional customer and client experiences. Your primary focus will be on workload planning, distribution, and resource deployment to ensure seamless operations.

  • You will work closely with stakeholders, including the Credit Manager, to implement and improve processes and procedures, driving the continued success of the team.
  • Your strong people management skills will enable you to foster a positive attitude and core leadership skills among your team members, maximizing their performance.
About You

To succeed in this role, you will require:

  • Strong people management skills, ideally with a background in credit control.
  • Familiarity with account management and the ability to make suggestions for improvement.
  • Excellent communication skills to effectively interact with customers, stakeholders, and senior management.
  • Experience working with operating systems and proficiency in Microsoft Office.
  • Knowledge of managing debtor legal cases.
What We Offer

In addition to a market-benchmarked salary of approximately £45,000 per annum, we offer a competitive benefits package, including:

  • Flexible hybrid working arrangements.
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days.
  • A full wellbeing package, including BUPA, digital GP service, 24/7 employee assistance, and wellbeing events throughout the year.
About Us

Novuna Consumer Finance is committed to Disability Confident practices, ensuring that all reasonable adjustments are made during the selection process for candidates with disabilities or conditions that may affect their performance.


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