Customer Service Team Member

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Tesco Full time
About the Role

We are looking for a motivated and enthusiastic individual to join our team as a Customer Service Team Member in our Bournemouth Extra store. As a key member of our sales and service team, you will be responsible for delivering a great shopping experience for our customers.

Key Responsibilities

• Deliver a great shopping trip for customers every day, following all opening and closing routines and ensuring all facilities are in good working order.
• Create an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
• Follow the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
• Protect the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence on your department.

What You’ll Need

• A passion for delivering great service, greeting customers with a smile and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• The ability to adapt to working in a fast-paced ever-changing environment.
• A passion for human connection and the ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.

What’s in It for You

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Exclusive colleague deals on handsets and sims - these amazing deals can also be shared with your family and friends.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

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