Weekend Travel Consultant: Galileo Expert for Music

4 weeks ago


City Of London, United Kingdom CM recruitment Full time
Job Overview

A Weekend Travel Consultant position is available at a global TMC specializing in Music & Production. This home-based role requires expertise in GDS systems, particularly Galileo, to source the best and most cost-effective worldwide routes.

Key Responsibilities
  • Answer client calls, WhatsApp messages, and emails in a polite, efficient, and professional manner, primarily covering emergency phone duties and acting as a Tour Assistant.
  • Provide admin support to day teams in a fast-paced environment, with Entertainment and Music clients advantageous.
  • Maintain exceptional customer service levels equivalent to those provided by the 'day' team.
Requirements
  • Prior experience working out of hours is essential.
  • Knowledge of Galileo or another GDS system is mandatory.
  • Strong geographical and product knowledge of destinations and airlines is required.
  • The ability to work efficiently, communicate effectively, and respond promptly via WhatsApp/Email is necessary.
  • Suitable candidates should be able to engage directly with artists and liaise with promoters/tour managers.
Working Arrangements

This role involves flexible shifts from 8am to 8pm on Saturday or Sunday, or both. The ideal candidate may also consider two six-hour shifts on either day. Shift patterns vary between 8am to 8pm on Saturdays and Sundays.

Remuneration

The salary for this role is up to £40,000 per annum, based on pro-rata hours worked.

To be considered for this opportunity, please send your CV to the relevant contact.



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