Operational Risk Assurance Specialist
17 hours ago
Company Overview
\Allica Bank is a leading technology firm dedicated to serving small and medium businesses. We are committed to empowering our customers to succeed through expert banking services.
\Job Summary
\We are seeking an experienced Operational Risk Assurance Specialist to join our QA / QC Team. The successful candidate will work closely with the QA / QC Team Leader to develop and implement a robust operational risk assurance framework, ensuring end-to-end coverage of processes across the bank.
\About the Role
\This is an exciting opportunity for a skilled professional to make a meaningful contribution to our business. As an Operational Risk Assurance Specialist, you will be responsible for:
\- \
- Assisting in the review of key operational processes and procedures to identify potential risks and areas for improvement.\
- Developing and implementing effective controls to mitigate operational risks.\
- Providing training and guidance to colleagues on quality assurance checks and standards.\
- Collaborating with other departments to ensure seamless integration of operational risk assurance activities.\
- Supporting the QA / QC Manager in managing operational risk and promoting a culture of compliance within the bank.\
- Ensuring full compliance with regulatory requirements and industry standards.\
- Contributing to the development of policies and procedures to support the bank's operational risk management framework.\
- Coordinating with internal stakeholders to identify and address operational risk issues.\
- Working closely with projects delivering change into the bank to identify and address relevant operational risk and assurance issues.\
- Maintaining accurate records of operational risk assurance activities and reporting progress to senior management.\
- Performing other duties as required by the QA / QC Team Leader or Senior Management.\
- Servicing customer complaints and escalating issues to the QA / QC Team Leader when necessary.\
- Conducting side-by-side training and live training across all teams in Operations.\
- Ability to bring people together in a constructive and collaborative way by emphasizing a common risk and assurance vision.\
- Experience of front and back office operations and customer call centres.\
- Proven experience of implementing strategies to identify and mitigate operational risks.\
- Experience in developing operational assurance and control frameworks to maximize colleague quality and optimize operational efficiency while controlling operational risk and loss.\
What We Offer
\At Allica Bank, we offer a range of benefits to support your career and well-being, including:
\- \
- A competitive salary of £45,000 per annum.\
- Full onboarding support and continued development opportunities.\
- Options for flexible working.\
- 25 days holiday – with the option to Buy/Sell.\
- Pension contributions.\
- Discretionary bonus scheme.\
- Private health cover (with the option to add family members).\
- Life assurance.\
- Income Protection.\
- Family friendly policies including enhanced Maternity & Paternity leave.\
- Season ticket loans.\
Why Choose Us
\Allica Bank is a dynamic and innovative company that values diversity and inclusion. We offer a supportive and collaborative work environment, with opportunities for growth and development.
\We believe that everyone deserves a great place to work, where they can grow and thrive. Join us in our mission to empower small and medium businesses to succeed through expert banking services.
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