Customer Service Supervisor

3 days ago


BurnhamonSea, Somerset, United Kingdom Churchill Estates Management Ltd Full time

Job Description

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We are seeking a highly skilled Lodge Manager to join our team in Burnham, Bucks. As a key member of our property management team, you will be responsible for ensuring the smooth day-to-day operation of our retirement development, Beeches Lodge.

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The successful candidate will have a passion for delivering excellent customer service and a background in administration and customer-facing roles. You will be comfortable working with a range of stakeholders, including homeowners, contractors, and internal colleagues.

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Key responsibilities include:

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  • Managing the maintenance of the property and ensuring that all necessary repairs and maintenance are carried out in a timely manner;">
  • Providing a first-class service to homeowners, responding to their queries and resolving any issues promptly;">
  • Coordinating events and activities to enhance the living experience of our homeowners;">
  • Managing contractors and suppliers to ensure that all works are completed to a high standard;">
  • Collaborating with internal colleagues to ensure seamless communication and service delivery.">
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We are looking for someone who is proactive, organized, and able to manage multiple tasks simultaneously. If you have experience in a similar role or sector, such as social housing, hospitality, or charity, we would love to hear from you.


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