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Service Engineer

2 months ago


Nottingham, Nottingham, United Kingdom Johnson Controls International Full time

About Johnson Controls International

Johnson Controls International is a global leader in the engineering and integrated solutions industry, specializing in fire and security sectors with cutting-edge technology.

Job Summary

We are seeking a highly skilled Service Engineer to join our team at ADT, a leading brand within Johnson Controls International. As a Service Engineer, you will be responsible for servicing security systems, including intruder alarms, CCTV, and access control systems, to the relevant industry standards.

Key Responsibilities

  • Provide exceptional customer service to internal and external customers, establishing and maintaining effective relationships.
  • Service security devices safely and responsibly, avoiding injuries, damage to property, and loss of materials.
  • Manage time efficiently, prioritizing jobs correctly and completing engineer work reports, handover certificates, and BSIA certificates as required.

Requirements

  • Experience in the fire and security industry.
  • Valid driving license.
  • Ability to lift and climb ladders.
  • Previous experience working in a customer-facing environment.

Preferred Qualifications

  • Hold current relevant qualifications, such as 18th edition, NVQ, City and Guilds, or BTEC.

Why Work for ADT?

ADT offers a range of opportunities for career progression, including a competitive basic salary, overtime and call-out opportunities, travel time, engineering commission scheme, sales referral incentive scheme, pension matching, 25 days holiday plus bank holidays, company vehicle, uniform, PPE, tools, and ongoing training.

What We Offer

  • Competitive basic salary with excellent additional earnings potential.
  • Overtime and call-out opportunities.
  • Travel time – averaging 3% of basic salary.
  • Engineering commission scheme – averaging 7% of basic salary.
  • Sales referral incentive scheme.
  • Pension – we match up to 7%.
  • 25 days holiday plus bank holidays.
  • Company vehicle, uniform, all PPE, tools, and ongoing training provided.
  • Industry-leading Health & Safety and employee assistance program.
  • Career progression opportunities – newly introduced Engineering career ladder 2022.
  • Our team average 20+ years length of service.
  • The opportunity to become a valued member of our Winning Team.
  • Staff referral scheme up to £2,000.
  • Rewards and recognition programs.