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About Johnson Controls International
Johnson Controls International is a global leader in the engineering and integrated solutions industry, specializing in fire and security sectors with cutting-edge technology.
Job Summary
We are seeking a highly skilled Service Engineer to join our team at ADT, a leading brand within Johnson Controls International. As a Service Engineer, you will be responsible for servicing security systems, including intruder alarms, CCTV, and access control systems, to the relevant industry standards.
Key Responsibilities
- Provide exceptional customer service to internal and external customers, establishing and maintaining effective relationships.
- Service security devices safely and responsibly, avoiding injuries, damage to property, and loss of materials.
- Manage time efficiently, prioritizing jobs correctly and completing engineer work reports, handover certificates, and BSIA certificates as required.
Requirements
- Experience in the fire and security industry.
- Valid driving license.
- Ability to lift and climb ladders.
- Previous experience working in a customer-facing environment.
Preferred Qualifications
- Hold current relevant qualifications, such as 18th edition, NVQ, City and Guilds, or BTEC.
Why Work for ADT?
ADT offers a range of opportunities for career progression, including a competitive basic salary, overtime and call-out opportunities, travel time, engineering commission scheme, sales referral incentive scheme, pension matching, 25 days holiday plus bank holidays, company vehicle, uniform, PPE, tools, and ongoing training.
What We Offer
- Competitive basic salary with excellent additional earnings potential.
- Overtime and call-out opportunities.
- Travel time – averaging 3% of basic salary.
- Engineering commission scheme – averaging 7% of basic salary.
- Sales referral incentive scheme.
- Pension – we match up to 7%.
- 25 days holiday plus bank holidays.
- Company vehicle, uniform, all PPE, tools, and ongoing training provided.
- Industry-leading Health & Safety and employee assistance program.
- Career progression opportunities – newly introduced Engineering career ladder 2022.
- Our team average 20+ years length of service.
- The opportunity to become a valued member of our Winning Team.
- Staff referral scheme up to £2,000.
- Rewards and recognition programs.