Retail Store Assistant

2 days ago


Slough, Slough, United Kingdom GSF Car Parts Limited Full time
About The Role

The role of a Car Sales Associate at GSF Car Parts Limited is a crucial part of delivering excellent Customer Service. You will play a key role in contributing towards achieving branch and individual targets through face-to-face sales, servicing click and collect orders, and developing sound customer relationships.

Job Description:

  • Provide exceptional customer service to both trade and retail customers.
  • Maximise sales opportunities while serving customers.
  • Pick and pack parts from the warehouse to meet customer orders.
  • Support the sales team in promoting products and responding to customer queries.
  • Handle customer returns and resolve queries efficiently.
  • Contribute to team performance and achieve personal targets.
  • Develop product knowledge through the E-learning portal.
  • Maintain a clean and tidy store environment.
  • Build strong relationships with customers and understand their garage needs.
  • Represent the company's values and maintain a professional image.

Requirements:

  • Proven customer service or sales/retail experience in a customer-facing role.
  • Target-driven and motivated to achieve results.
  • Excellent communication and interpersonal skills.
  • Ability to adopt a positive approach to customer queries and resolve issues proactively.
  • Confident user of IT systems and computer applications.
  • Ability to work well with others and contribute to a positive team environment.
  • Excellent attention to detail and organisational skills.

Estimated salary: £20,000 - £25,000 per annum.



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