German IT Support Specialist

1 week ago

High Wycombe, Buckinghamshire, United Kingdom Trinityrec Full time
Technical Support Analyst - German Language

We are seeking a skilled Technical Support Analyst to provide exceptional technical support and customer service to our clients across Europe and the UK. As a key member of our team, you will be responsible for:

  • Providing technical assistance to European and UK businesses, Field Consultants, and retail staff via phone or email, escalating complex issues to senior team members as needed.
  • Escalating hardware-related issues to vendors and Point Of Sale software issues.
  • Maintaining accurate records of all cases and incidents reported in our call logging system.
  • Staying up-to-date with information on new promotions, technology changes, ongoing major incidents, and software updates.
  • Escalating trending issues reported to the technical support desk during calls to senior team members and Senior technical lead.

Key skills and knowledge:

  • Experience in the Retail sector, supporting or working with technologies such as POS Software/Hardware Support.
  • IT-related experience or background at 1st Line Level.
  • Excellent written and spoken English and German.
  • Previous experience of providing telephone, remote, and e-mail support.
  • Technical experience to include MS Windows 7/10, printer setup, installation, and configuration.
  • Experience of working as part of an IT Support Team.
  • Engaging communication skills.
  • Ability to make decisions and act on own initiative to resolve issues.
  • Ability to communicate clearly in a non-technical manner.

  • German Customer Support Specialist

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time

    Job Title: German Customer Support SpecialistThis is a unique opportunity to work as a German customer support specialist in a dynamic and supportive team. As a bilingual German/English speaker, you will be responsible for providing exceptional customer service to clients across Europe.Key Responsibilities:Provide timely and effective customer support via...

  • German Customer Support Specialist

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time

    Job Title: German Customer Support SpecialistThis is a unique opportunity to work as a German customer support specialist in a dynamic and supportive team. As a bilingual German/English speaker, you will be responsible for providing exceptional customer service to clients across Europe.Key Responsibilities:Provide timely and effective customer support via...

  • German Customer Support Specialist

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time

    {"title": "German Customer Support Specialist", "content": "Customer Support Specialist - German LanguageWe are seeking a highly skilled and fluent German speaker to join our customer support team. As a customer support specialist, you will be responsible for providing exceptional support to our clients across Europe, utilizing your German language skills to...

  • German Customer Support Specialist

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time

    {"title": "German Customer Support Specialist", "content": "Customer Support Specialist - German LanguageWe are seeking a highly skilled and fluent German speaker to join our customer support team. As a customer support specialist, you will be responsible for providing exceptional support to our clients across Europe, utilizing your German language skills to...

  • German Customer Support Specialist

    1 month ago

    High Wycombe, Buckinghamshire, United Kingdom Euro London Appointments Full time

    Job Overview:Position: German Customer Support SpecialistLocation: High Wycombe, UK (Hybrid Work Model)Employment Type: Permanent, Full-TimeCompensation: Competitive Salary + Bonus OpportunitiesWe are looking for a dedicated and enthusiastic German Customer Support Specialist to join our esteemed team at Euro London Appointments. As a vital member of our...

  • German Speaking Customer Support Specialist

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Customer Support Role - German LanguageWe are seeking a highly skilled and fluent German speaker to join our customer support team. As a customer support specialist, you will be responsible for providing technical assistance to clients across Europe, utilizing your excellent language skills and passion for customer care.Key Responsibilities:Provide technical...

  • German Speaking Customer Support Specialist

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Customer Support Role - German LanguageWe are seeking a highly skilled and fluent German speaker to join our customer support team. As a customer support specialist, you will be responsible for providing technical assistance to clients across Europe, utilizing your excellent language skills and passion for customer care.Key Responsibilities:Provide technical...

  • German Speaking Customer Support Specialist

    5 days ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Job Title: German Helpdesk Customer CareThis is a unique opportunity to join our team as a German Helpdesk Customer Care specialist, where you will utilize your fluent German language skills to provide exceptional customer support to clients across the DACH region.About the Role:This is a hybrid role, with 3 days spent in the office and 2 days working from...

  • German Speaking Customer Support Specialist

    6 days ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Job Title: German Helpdesk Customer CareThis is a unique opportunity to join our team as a German Helpdesk Customer Care specialist, where you will utilize your fluent German language skills to provide exceptional customer support to clients across the DACH region.About the Role:This is a hybrid role, with 3 days spent in the office and 2 days working from...

  • German Speaking Customer Support Specialist

    4 days ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Job Title: German Helpdesk Customer CareThis is a unique opportunity to join our team as a German speaking customer care specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients across the DACH region.About the Role:Provide technical support to clients via phone and emailAssist with...

  • German Speaking Customer Support Specialist

    3 days ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Job Title: German Helpdesk Customer CareThis is a unique opportunity to join our team as a German speaking customer care specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients across the DACH region.About the Role:Provide technical support to clients via phone and emailAssist with...

  • German Customer Support Specialist

    1 month ago

    High Wycombe, Buckinghamshire, United Kingdom Euro London Appointments Full time

    Job Overview: German Speaking Customer Service AdvisorLocation: High Wycombe, UK (Hybrid Role)Contract Type: Permanent, Full-TimeCompensation: Competitive Salary + Bonus StructureWe are looking for a dedicated and enthusiastic German Speaking Customer Service Advisor to become a vital part of our client's team. In this permanent position within the Customer...

  • German Speaking Customer Support Specialist

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    About the RoleWe are seeking a highly skilled and customer-focused German speaking customer support specialist to join our team at ABL Recruitment. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients across the DACH region.Key ResponsibilitiesProvide technical support to clients via phone and...

  • German Speaking Customer Support Specialist

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    About the RoleWe are seeking a highly skilled and customer-focused German speaking customer support specialist to join our team at ABL Recruitment. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients across the DACH region.Key ResponsibilitiesProvide technical support to clients via phone and...

  • German Speaking Customer Support Specialist

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Customer Care Role in the DACH RegionWe are seeking a highly skilled and fluent German speaker to join our team as a customer care specialist. In this role, you will provide exceptional support to restaurant and hotel clients across the DACH region, utilizing your language skills to resolve technical issues and provide personalized assistance.Key...

  • German Speaking Customer Support Specialist

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000

    Customer Care Role in the DACH RegionWe are seeking a highly skilled and fluent German speaker to join our team as a customer care specialist. In this role, you will provide exceptional support to restaurant and hotel clients across the DACH region, utilizing your language skills to resolve technical issues and provide personalized assistance.Key...

  • German IT Support Specialist

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom Trinityrec Full time

    We are seeking a skilled German speaking Technical Support Analyst to provide exceptional technical support and customer service to our retail businesses across Europe and the UK.Key Responsibilities:Provide technical support to European and UK businesses, Field Consultants, and retail staff via phone or email, escalating complex technical issues to senior...

  • German IT Support Specialist

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom Trinityrec Full time

    We are seeking a skilled German speaking Technical Support Analyst to provide exceptional technical support and customer service to our retail businesses across Europe and the UK.Key Responsibilities:Provide technical support to European and UK businesses, Field Consultants, and retail staff via phone or email, escalating complex technical issues to senior...

  • German Customer Care Specialist

    3 days ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time

    Job Title: German Helpdesk Customer CareThis is a unique opportunity to work as a German-speaking customer care specialist in a hybrid role that combines office and remote work. As a key member of our international team, you will provide exceptional support to clients across the DACH region, utilizing your fluent German language skills to resolve technical...

  • German Customer Care Specialist

    3 days ago

    High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time

    Job Title: German Helpdesk Customer CareThis is a unique opportunity to work as a German-speaking customer care specialist in a hybrid role that combines office and remote work. As a key member of our international team, you will provide exceptional support to clients across the DACH region, utilizing your fluent German language skills to resolve technical...