Healthcare Experience Specialist

13 hours ago


Enfield Town, Greater London, United Kingdom Best Buy Health Full time
Job Description

We are seeking an experienced Healthcare Experience Specialist to join our team at Best Buy Health. This is a full-time position that offers a competitive salary of £65,000 - £80,000 per annum.

About the Role:

  • As a Healthcare Experience Specialist, you will be responsible for designing and developing unified physical and digital healthcare solutions to enable care at home.
  • You will partner with cross-functional teams to deliver an exceptional user experience through our services and supporting products.

Responsibilities:

  • Enable care at home by designing and developing app flows, physical packaging, and user guides.
  • Represent the UX team within cross-functional projects, working with product managers, supply chain, QA/RA, and software engineering teams.
  • Create product delivery solutions driven by customer needs, business goals, and user experience.
  • Supported by research, create prototypes and conduct performance and usability testing to guide iterative product development.

Requirements:

  • BSC/BEng/BA or equivalent in relevant field, i.e., Industrial Design, Product Design, Design Engineering, or equivalent industry experience.
  • Experienced 3D CAD user with 1 year+ of commercial experience.
  • Experience in a regulated industry and working to recognised standards (e.g., ISO 13485, ISO 9001).
  • A knowledge of tools such as Adobe Creative Suite, Figma, Keyshot, Artios CAD, Solidworks PDM, and 3D CAD (SolidWorks preferred).


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