Customer Service Liaison Specialist for Perth Tax Operations

4 days ago


Perth, Perth and Kinross, United Kingdom Perth and Kinross Council Full time

Job Overview

We are seeking a highly skilled Customer Service Liaison Specialist to join our team at Perth and Kinross Council. As a key member of our Local Taxes team, you will play a vital role in providing exceptional customer service and assisting the council in maximising its income from tax sources.

About the Role

This exciting opportunity will see you assist in the input, collation and retrieval of information from various computerised systems to ensure the accuracy of local taxes databases and identify outstanding monies due to the council.

You will also be responsible for a range of administrative functions conducted within the Revenues, Benefits and Welfare service, including supporting the council's efforts to collect revenue and provide effective services to citizens.

The Ideal Candidate

To succeed in this role, you will need excellent communication and organisational skills, with the ability to work effectively as part of a team. You should also have a solid understanding of local taxation principles and practices, as well as experience working with computerised systems.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £25,000 - £26,000 per annum, depending on experience. Our full-time employees work on site for a minimum of 2 days per week, with arrangements for part-time employees agreed on an individual basis.

Our hybrid working model allows for a healthy balance between work and personal life, ensuring that our employees can maintain their productivity while enjoying a better work-life balance.



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