Customer Experience and Support Leadership Role
23 hours ago
We are seeking an experienced Customer Experience and Support Director to lead our team at Deloitte LLP. As a key member of our Central Business Services (CBS) organization, you will be responsible for developing and driving strategy, innovation, transformation, and operational delivery excellence across the portfolio of CES services to UK and Swiss member firm practitioners.
The ideal candidate will have a proven track record of managing senior and diverse stakeholder groups and be a credible representative of the CBS Executive IT Infrastructure Leadership team. You will also have experience in empowering teams to make decisions, operate independently, innovate, and perform at the highest levels of attainment against industry benchmarks.
This role offers the opportunity to shape and evolve the future of Customer Experience Support Service strategy and operational delivery both in the UK and Swiss member firms and wider NSE IT organization.
Responsibilities
- Lead the development and implementation of CES strategies and plans.
- Manage and develop the CES leadership team.
- Ensure CES services align with business vision, objectives, and priorities.
Why Join Us
- Opportunity to work with a world-class team of professionals.
- Competitive salary and benefits package.
- Dynamic and challenging work environment with opportunities for professional growth and development.
-
Leadership Role
4 days ago
Cambridge, Cambridgeshire, United Kingdom Starbucks Full time £13Company OverviewEG Group, a leading player in the retail industry, is seeking a motivated and experienced Shift Supervisor to join their team at Starbucks. As a Shift Supervisor, you will be responsible for ensuring excellent customer service, supervising colleagues, and maintaining a clean store environment.SalaryThe estimated salary for this role is...
-
In-Store Leadership Role
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a dynamic and experienced Food Manager to join our team at Sainsbury's. As a key member of our in-store management team, you will be responsible for leading a medium to large team, ensuring the smooth operation of the store and delivering exceptional customer service.Key Responsibilities:Lead and motivate a team of employees to...
-
Customer Experience Leader
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sainsbury's Full time{"About the Role------------------Our Lead Customer Experience Manager is a key position in our retail management team, responsible for leading a team of managers and driving customer satisfaction.Key Responsibilities-------------------* Lead and inspire a team of managers to deliver exceptional customer experiences* Develop and implement strategies to...
-
Head of Customer Experience
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom IT Governance Full timeTransforming Customer ExperiencesWe are seeking a highly motivated and creative Head of Customer to establish and manage the national customer strategy for our diverse, $5.8b Office business. This is a broad leadership role encompassing brand, marketing, customer strategy and experience, technology solutions and thought leadership.Key...
-
Experienced Leadership Role
1 month ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £45,000 - £65,000We are looking for an Experienced Leadership Role to manage and inspire our team at beBee Professionals in Cambridge, UK. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Lead and motivate the team to achieve...
-
Commercial Leadership Role
1 month ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £45,000 - £65,000We are seeking a Commercial Leadership Role to lead our sales team in Cambridge, UK. The ideal candidate will have a proven track record in managing and motivating teams to achieve ambitious sales targets while ensuring client satisfaction and business growth.Key Responsibilities:Lead and motivate the sales team to achieve monthly and annual sales...
-
Customer Experience Lead
5 hours ago
Cambridge, Cambridgeshire, United Kingdom Wells & Co Managed Full timeWhy Join Our Team?: At The Carpenter Arms, we're passionate about creating memorable experiences for our customers and providing opportunities for personal and professional growth. As a Front of House Team Leader, you'll have the chance to:Work in a dynamic and supportive environmentDevelop your leadership skills and take on new challengesEnjoy competitive...
-
Sofology Store Leadership Role
4 hours ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeAbout SofologyAt Sofology, we're on a mission to make our customers' lives easier by providing them with the perfect sofa for their home. As a Deputy Online Store Manager, you'll play a vital role in helping us achieve this goal.Job DescriptionIn this role, you'll be responsible for leading a team of sales experts who are dedicated to providing outstanding...
-
Customer Experience Strategist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom IT Governance Full timeRole OverviewWe are seeking a highly motivated and creative leader to establish and manage the national customer strategy for our diverse Office business.This is a broad leadership role encompassing brand, marketing, customer strategy and experience, technology solutions, and thought leadership.Key ResponsibilitiesDeveloping and implementing a clear,...
-
Center Manager Leadership Role
6 days ago
Cambridge, Cambridgeshire, United Kingdom Bank of America Full timeJob OverviewWe are looking for an experienced Financial Center Manager to join our team at Bank of America. As a key member of our organization, you will play a critical role in driving business growth, improving client satisfaction, and developing a high-performing team.The ideal candidate will possess a strong background in financial services, excellent...
-
Apprentice Store Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom GANT Full timeLeadership Role OverviewGANT is seeking a highly motivated and results-driven individual to fill the role of Apprentice Store Manager. As a key member of our retail team, you will be responsible for leading and motivating a team of sales associates to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesCustomer Service - Act as a...
-
Chief Customer Experience Officer
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom IT Governance Full timeWe're seeking a highly motivated and creative Head of Customer to establish and manage the national customer strategy for our diverse, $5.8 billion Office business.This is a broad leadership role encompassing brand, marketing, customer strategy and experience, technology solutions and thought leadership.You'll develop and implement a clear, data-driven...
-
Leadership Role in Special Education
5 days ago
Cambridge, Cambridgeshire, United Kingdom Simply Education Full timeSimply Education is seeking a highly skilled and experienced leader to join our team as Assistant Head of School/Exams Lead. This exciting opportunity will provide the chance to make a meaningful impact and shape the school's growing services.About the SchoolThe school is part of an SEN Trust and is a leading provider of education and care for children,...
-
Financial Leadership Role
1 month ago
Cambridge, Cambridgeshire, United Kingdom Select Appointments Full timeUnlock Your Financial ExpertiseAs a seasoned finance professional, you'll take on a dynamic role that demands strategic thinking and leadership skills. You'll be responsible for providing high-level financial advice, ensuring financial processes align with regulations, and leading the grants and accounts teams.Key Benefits:Competitive salary range of...
-
Cloud Engineering Leadership Role
1 week ago
Cambridge, Cambridgeshire, United Kingdom Roku Full timeAbout RokuRoku is a leading provider of innovative streaming media services. We're committed to delivering exceptional entertainment experiences to our users worldwide.Job SummaryWe're seeking an experienced Cloud Engineering Leadership professional to join our team as Senior Director – Cloud Technology. This role will involve leading the development and...
-
Customer Experience and Support Director
5 days ago
Cambridge, Cambridgeshire, United Kingdom Deloitte LLP Full timeAbout the Role">Deloitte LLP is seeking an experienced Customer Experience and Support Director to lead our IT Infrastructure Services team. As a key member of our Central Business Services (CBS) organization, you will be responsible for developing and driving strategy, innovation, transformation, and operational delivery excellence across our portfolio of...
-
Recovery and Insolvency Leadership Role
3 days ago
Cambridge, Cambridgeshire, United Kingdom PEM Full timePEM is currently looking for a seasoned Recovery and Insolvency expert to take up the challenging Leadership Role within our organization.The ideal candidate will have extensive experience in Recovery and Insolvency management, along with excellent technical skills and a talent for leading teams to achieve outstanding performance. Your primary focus will be...
-
Quantum Engineering Leadership Role
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom IC Resources Full timeChief Technical Officer: Quantum EngineeringIC Resources is seeking a highly skilled and experienced Chief Technical Officer to lead our quantum engineering team. As a key member of our leadership team, you will be responsible for guiding the development of cutting-edge quantum networking hardware and overseeing the entire product lifecycle, from concept and...
-
Customer Experience Ambassador
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Tapestry Full timeTapestry is a global house of brands that values diversity, inclusivity, and innovation. We are committed to creating a seamless customer experience across all our brands.The estimated salary for this role is between $45,000 and $60,000 per annum, depending on location and experience.Job Description:This is a 12-month fixed-term contract with 40 hours per...
-
Church Leadership Role
3 days ago
Cambridge, Cambridgeshire, United Kingdom Crosslands Full timeHope Community Church CambridgeWe are seeking a skilled Pastor to join our team in Cambridge. This salaried position comes with accommodation provided.The successful candidate will work closely with Elders to develop and grow the gospel ministry, requiring:Proven leadership abilityExcellent communication skillsA heart for serving the local communityA vision...