Showroom Project Coordinator

3 weeks ago


Dunfermline, Fife, United Kingdom B&Q Full time

About the Role

We're looking for a skilled Project Coordinator to join our showroom team. As a key member of our team, you'll play a vital role in supporting our showroom teams and installers to deliver exceptional customer service.

Key Responsibilities

  • Provide expert support to our showroom teams and installers to ensure seamless customer experiences.
  • Use design software to bring customer projects to life, exploring possibilities and recommending the right finance, products, and installation options.
  • Develop strong relationships with colleagues and installers to ensure effective communication and collaboration.
  • Work closely with colleagues to identify and resolve customer issues, ensuring timely and professional resolutions.
  • Contribute to the development of innovative solutions to improve customer experiences and drive business growth.

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including a competitive salary, award-winning pension scheme, and access to a range of networks and resources to support your career development.

Requirements

  • Excellent communication and relationship-building skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects.
  • Strong problem-solving and project management skills, with a keen eye for detail.
  • Flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What's Next

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you. Please contact us to discuss this exciting opportunity further.


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