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Premier Inn Duty Management Lead

1 month ago

East Midlands, United Kingdom Premier Inn Full time

About the Job

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We're looking for an experienced Duty Manager to join our team at East Midlands Airport Premier Inn. As a Duty Manager, you'll be responsible for leading the front desk team, providing exceptional customer service, and maintaining high standards throughout the hotel.

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Responsibilities Include:

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  • Front Desk Supervision: Managing the front desk team, ensuring they're aware of all tasks and deadlines">
  • Customer Service: Providing a warm welcome, handling complaints professionally, and ensuring guest satisfaction">
  • Hotel Operations: Supervising housekeeping, coordinating room allocations, and maintaining hotel standards">
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Benefits Package

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We offer a competitive salary of £28,000 - £32,000 per annum (dependent on experience), guaranteed hours to allow you to plan your week, and a range of benefits including a pension scheme, Whitbread Benefits Card, and complimentary breakfast.