Credit Controller
1 week ago
We are seeking a highly skilled Credit Controller to join our team at Marlowe Fire and Security. As a Credit Controller, you will be responsible for ensuring accurate and effective customer service across all functions within the business.
- Achieving monthly individual and team cash collection targets.
- Achieving Target by reducing overdue debt.
- Chasing customers via telephone, letter and e-mail.
- Processing online Credit Card payments.
- Bank Reconciliations
- Posting of payments and allocation on customer accounts
- Responsible for opening new customer accounts, performing credit checks and setting credit limits.
- Assess credit of existing customers/ authorising removal of STOP status.
- Liaise with customers and internal departments to resolve queries in a timely and professional manner.
- Dispute Management
- Record and maintain accurate chase history of customer's account.
- Issuing statements/ copy invoices.
- Collating account history/ documentation for commencement of legal action.
- Opening and distribution of all incoming mail and issuing of Department out going mail.
- Supporting the Credit Control Manager in maintaining the Department as a support function of the business.
- Any other ad hoc task as and when required.
Requirements
We are looking for a candidate who offers:
- A Professional business approach
- The ability to work independently and a desire to learn
- Excellent administration and computer skills
- Customer focused with the ability to resolve customer queries
- Analytical in approach
- Experience of analysing data using Microsoft Excel, Microsoft Outlook and Microsoft Teams.
- Strong organisational skills
- High attention to detail and The ability to handle multiple priorities with a structured approach
- Experience of Sage Line 200 & Cash4Windows preferred
Benefits
We offer a competitive salary, bonus opportunities, company mobile phone and laptop, Royal London Pension, Life Assurance 4x Salary, Onsite Gym, Free Parking on-site, Mental Health & Well-being Scheme, Employee Recognition Scheme, Paid Recommend a Friend Scheme (up to £1,000 per successful recommendation), Paid Holidays, Additional Day holiday for each full year of completed service (up to 25 days), Paid Birthday Holiday, Development and progression opportunities, Working hours are Mon - Fri 8.30am till 5pm with a 45 minute lunch.
About Marlowe Fire and Security
We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.
Equal Opportunities
We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Right to Work
Regrettably, we are unable to offer Right to Work Sponsorship.
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