Customer Service Coordinator

1 week ago

Dyce, United Kingdom James Fisher and Sons plc Full time
{"title": "Customer Service Coordinator", "description": "Job Summary

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at RMSpumptools. As a key member of our Mechanical division, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Liaise with customers and internal teams to ensure timely and accurate quotations and orders.
  • Manage and distribute emails, ensuring prompt responses to customer inquiries.
  • Conduct margin analysis and present findings to the CS Manager for approval.
  • Review customer requirements with Applications and Engineering departments to ensure technical specifications are accurate.
  • Ensure QA plans are noted at quote and order stages, alerting relevant departments as necessary.
  • Liaise with credit control in case of customer payment issues.
  • Purchase Order acknowledgement and expediting orders where required.
  • Participate in daily Gemba walks and weekly production meetings to update customers on milestones.
Requirements
  • Attention to detail and organizational skills are essential.
  • Proficiency in core MS Office programs, particularly Excel.
  • Previous experience in Customer Services is highly desirable.
  • Technical aptitude for engineering drawings and knowledge of Downhole Tools/Artificial Lift Systems are desirable.
  • Knowledge of EFACS is desirable.
About RMSpumptools

We offer a competitive salary, Group Personal Pension Scheme, Cycle to Work scheme, and a new office space with free parking and break-out areas.

", "lang_code": "en-US"}

  • Customer Service Coordinator

    24 hours ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    Customer Service CoordinatorWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at RMSpumptools. As a key member of our Mechanical division, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Liaise with customers and internal regional sales teams...

  • Customer Service Coordinator

    21 hours ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    Customer Service CoordinatorWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at RMSpumptools. As a key member of our Mechanical division, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Liaise with customers and internal regional sales teams...

  • Customer Service Coordinator

    3 days ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    {"h1": "Customer Service Coordinator", "p": "We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at RMSpumptools. As a key member of our Mechanical division, you will be responsible for providing exceptional customer service and support to our clients.Your primary focus will be on ensuring that customer...

  • Customer Service Coordinator

    3 days ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    {"h1": "Customer Service Coordinator", "p": "We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at RMSpumptools. As a key member of our Mechanical division, you will be responsible for providing exceptional customer service and support to our clients.Your primary focus will be on ensuring that customer...

  • Customer Service Coordinator

    2 weeks ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at James Fisher and Sons plc. As a key member of our Customer Services department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesLiaise with customers and internal stakeholders...

  • Customer Service Coordinator

    2 weeks ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at James Fisher and Sons plc. As a key member of our Customer Services department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesLiaise with customers and internal stakeholders...

  • Customer Service Coordinator

    2 weeks ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at James Fisher and Sons plc. As a key member of our Customer Services department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesLiaise with customers and internal stakeholders...

  • Customer Service Coordinator

    2 weeks ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at James Fisher and Sons plc. As a key member of our Customer Services department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesLiaise with customers and internal stakeholders...

  • Customer Services Co-ordinator

    4 months ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    Customer Services Coordinator Dyce, Aberdeen Permanent Our Vacancy Are you a strong communicator with great attention to detail and ready to elevate your career? An exciting opportunity awaits you at RMSpumptools! As our Customer Services department continues to grow, we are on the lookout for a Customer Service Coordinator to support our...

  • Export Coordinator

    7 days ago

    Dyce, United Kingdom Brightwork Ltd Full time

    Export Coordinator Job DescriptionBrightwork Ltd is seeking a highly organized and detail-oriented Export Coordinator to join our team in Aberdeen. As an integral part of our Export team, you will be responsible for coordinating shipments from start to finish, ensuring excellent customer service and meeting set team goals.Key Responsibilities:Assist with the...

  • Export Coordinator

    7 days ago

    Dyce, United Kingdom Brightwork Ltd Full time

    Export Coordinator Job DescriptionBrightwork Ltd is seeking a highly organized and detail-oriented Export Coordinator to join our team in Aberdeen. As an integral part of our Export team, you will be responsible for coordinating shipments from start to finish, ensuring excellent customer service and meeting set team goals.Key Responsibilities:Assist with the...

  • Export Logistics Coordinator

    2 weeks ago

    Dyce, United Kingdom Brightwork Ltd Full time

    Job DescriptionBrightwork Ltd is seeking a highly organized and detail-oriented Export Coordinator to join our team. As an Export Coordinator, you will play a crucial role in the coordination of shipments from start to finish, ensuring seamless customer service and compliance with regulations.Key Responsibilities:Assist with the onboarding of new clients,...

  • Customer Service Representative

    2 weeks ago

    Dyce, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aberdeen Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.Main...

  • Customer Service Representative

    2 weeks ago

    Dyce, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aberdeen Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.Main...

  • Customer Service Representative

    2 weeks ago

    Dyce, United Kingdom ABM UK Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aberdeen Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and enjoyable travel experience.Main...

  • Customer Service Representative

    3 weeks ago

    Dyce, United Kingdom ABM UK Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aberdeen Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and enjoyable travel experience.Main...

  • Customer Service Representative

    2 weeks ago

    Dyce, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aberdeen Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.Main...

  • Customer Service Representative

    2 weeks ago

    Dyce, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aberdeen Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.Main...

  • Customer Service Liaison

    2 weeks ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    Customer Service LiaisonCompany: James Fisher and Sons plcWe are seeking a skilled Customer Service Liaison to join our Mechanical division. If you are a skilled communicator with a keen eye for detail, this role is perfect for you. Come be a part of our growing Customer Services department and elevate your career.Key Responsibilities:Liaise with customers...

  • Customer Service Liaison

    3 weeks ago

    Dyce, United Kingdom James Fisher and Sons plc Full time

    Customer Service LiaisonCompany: James Fisher and Sons plcWe are seeking a skilled Customer Service Liaison to join our Mechanical division. If you are a skilled communicator with a keen eye for detail, this role is perfect for you. Come be a part of our growing Customer Services department and elevate your career.Key Responsibilities:Liaise with customers...