Hospitality Service Manager

1 week ago


Warrington, Warrington, United Kingdom New Care Full time
Head of Hospitality

Ruddington Manor Care Centre, a purpose-built care home in Wilford, Nottingham, is seeking an experienced Head of Hospitality to join their team. This exciting opportunity involves leading a team of Hospitality Assistants and Care Assistants to ensure the dining experience for residents is smooth and efficient at all times.

About the Role:
  • Organise and manage the hospitality team to provide exceptional service.
  • Ensure the dining room is prepared and maintained to high standards.
  • Collaborate with the Chef to meet individual resident needs.
  • Implement cleaning schedules and procedures according to company HACCP guidelines.
  • Develop and maintain staff training programs.
  • Monitor and report on cleanliness and maintenance standards.
  • Manage staffing levels and allocate duties effectively.
  • Coach and develop staff members to achieve quality delivery of care.

Requirements:

  • Dining or restaurant supervisor experience is essential.
  • Prior experience working in a care setting is desirable.
  • Effective communication skills are required to interact with team members.
  • Participation in activities organised in the Home is expected.

What We Offer:

  • A competitive hourly rate of £12.44.
  • A 38-hour contract with alternate weekend working.
  • Ongoing support and training opportunities.
  • A comprehensive induction program for new starters.
  • A rewarding career with opportunities for progression within the company.
  • Nationally recognised qualifications and certification.
  • Cycle-to-work scheme and wellbeing programs.
  • Recognition awards and employee recognition schemes.


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