Customer Support Team Member

3 weeks ago


Doncaster, Doncaster, United Kingdom Ninehundred Communications Full time

About Ninehundred Communications

As a leading communications company based in the UK, Ninehundred Communications is committed to delivering exceptional customer service. Our team is dedicated to providing bespoke communication products and services to key sectors across the country.

We are currently seeking an experienced Administration Support professional to join our well-established Customer Service Team. This role will involve working closely with our Sales Account Manager to ensure accurate CRM updates and providing outstanding customer service over the phone and via correspondence.

Key Responsibilities:

  • Order checking and verification on our CRM system
  • Daily checks on deliveries and collections
  • Maintenance of CRM records for designated Sales Account Manager
  • Providing excellent customer service through inbound and outbound telephone calls and written correspondence

The Ideal Candidate:

  • Able to communicate effectively with customers and internal stakeholders
  • Confident IT user with expertise in Microsoft Teams packages and Excel

Benefits and Package:

  • Permanent, full-time position (8.30 – 5 pm Monday to Friday)
  • Competitive salary (£25,000 - £28,000 per annum) and benefits package including 20 days' holiday + stats rising to 25 days (pro rata), free parking, pension, and life insurance


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