Service Delivery Specialist

2 weeks ago


Durham, Durham, United Kingdom CV-Library Full time
Job Summary

We are seeking an experienced Maintenance Service Coordinator to join our team at MTrec Ltd Commercial. The successful candidate will be responsible for coordinating maintenance services, ensuring customer satisfaction, and contributing to the growth and success of our client's business.

About the Ideal Candidate

The ideal candidate will possess excellent customer service skills, experience in a variety of industries, and the ability to work effectively in a fast-paced environment. They will be self-motivated, able to solve issues independently, and possess strong communication and problem-solving skills.

Key Responsibilities
  • To liaise with customers to establish a professional and courteous relationship.
  • To monitor and ensure all works are completed to the required standard within agreed timescales.
  • To liaise with suppliers, managers, and site managers to ensure seamless communication.

The successful candidate will also have experience in diary management, first-class customer service skills, and well-developed empathy skills.

Estimated Salary: £45,000 per annum

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