Customer Service Assistant

4 weeks ago


Leicestershire, United Kingdom Leicestershire County Council Full time

About the Role

We are seeking a skilled and customer-focused individual to join our team as a Customer Service Assistant at the Century Theatre in Coalville. As a key member of our hospitality team, you will be responsible for providing a welcoming and customer-friendly environment within the bar and point of sale of tickets.

About You

To be successful in this role, you must be able to provide a customer-focused service within the bar, handle cash transactions, and maintain a high level of professionalism at all times. You will also be expected to have an understanding of and commitment to equality, diversity, and inclusion.

Key Responsibilities

  • Provide exceptional customer service within the bar and point of sale of tickets
  • Handle cash transactions and maintain accurate records
  • Work collaboratively with the hospitality team to ensure a high-quality customer experience
  • Support the implementation of equality, diversity, and inclusion initiatives

What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. We are committed to providing a safe and inclusive workplace, and we welcome applications from candidates with diverse backgrounds and experiences.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including a supporting statement outlining your relevant skills and experience, and we will be in touch to discuss further.



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