Claims Examiner
2 months ago
Hove, Brighton and Hove, United Kingdom
Legal & General
Full time
Job Title: Claims AssessorWe are seeking a skilled Claims Assessor to join our Group Protection team at Legal & General. As a Claims Assessor, you will play a critical role in assessing and managing Group Protection claims, ensuring that our clients receive the best possible service.
Key Responsibilities:- Assess and triage Group Protection claims, determining the level of medical evidence required to support a claim
- Provide comprehensive assessments of Group Protection claims, determining liability and ensuring compliance with our philosophies
- Cultivate effective relationships with IFAs and policyholders to maximize the effectiveness of our benefit management processes
- Assist in the provision of management data on portfolio accounts, analyzing performance and identifying key trends
- Train, mentor, and develop other members of the claims team
- Develop processes that deliver compliant and consistent levels of service, meeting customer and client expectations
- In-depth knowledge of Group Protection or Income Protection products
- Understanding of medical conditions and their impact on an individual's ability to work
- Strong written and verbal communication skills, analytical and risk management skills, and creative and strategic thinking
- Proficiency in Microsoft Office suite and IT savvy
- Strong claims medical assessment skills
- The opportunity to participate in our annual performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service
- Competitive family leave
- Participation in our electric car scheme, offering employees the option to hire a brand-new electric car through tax-efficient salary sacrifice
- Many discounts offered, both for our own products and at a range of high street stores and online