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IT Manager
2 months ago
We're seeking an experienced IT Manager to join our Business Partnering team, driving technology operations and strategic roadmap development for our growing organisation.
Key Responsibilities
- Oversee technology operations, evaluating them against established goals and objectives
- Manage and mentor IT technicians, ensuring effective team performance
- Align software and service use across departments, promoting efficiency and cost-effectiveness
- Collaborate with senior management to create a strategic technology roadmap, driving business growth and innovation
- Analyse business requirements, identifying technology needs and opportunities for improvement
- Purchase and implement efficient and cost-effective equipment, software, and services
- Control budget and report on expenditure, ensuring transparency and accountability
- Build relationships with vendors, negotiating cost-efficient contracts and driving value for Clarify
- Provide hands-on day-to-day IT support, ensuring seamless operations
- Collaborate with our learning academy to identify and develop training for new IT systems
About You
- Proven experience in an IT Manager or similar role, with a strong commercial awareness
- Excellent analytical and problem-solving skills, with experience in implementing and evaluating IT systems
- Ability to prioritise effectively, manage stakeholder expectations, and communicate complex technical information to non-technical audiences
- Proven track record of delivering in high-volume environments, with a strong focus on customer satisfaction
- Excellent relationship-building skills, with a friendly approach and a drive to deliver results
Technical Requirements
- Windows IT infrastructure experience, including Microsoft 365 deployments and Azure AD
- On-premise Active Directory with Group Policy Objects, and IP networking design and administration
- PowerShell experience, with a strong understanding of our technology stack: Okta, Salesforce, Azure AD, Microsoft 365, Teams, and SharePoint
This is a hybrid role, with two days per week in our Theale office.
