Senior Account Growth Manager
4 weeks ago
Job Summary: We are seeking a highly skilled Senior Account Growth Manager to join our team at Devonshire Appointments. As a Senior Account Growth Manager, you will be responsible for protecting and developing revenue across one or more Key Accounts.
Key Responsibilities:
* Take commercial responsibility and establish optimal cost models to maximise Key Account revenue and profitability
* Insulate the business from risk by adhering to and enforcing Key Account contractual and brand guidelines
* Minuting and sharing information with colleagues in the Sales team
* Where necessary, establish and define working processes for customer services, in conjunction and with agreement of the Commercial Director / Customer Services Manager to best service their key accounts and drive service excellence
* Provide KPI reports to relevant key account contacts showing actual against target on defined client measurables
* When appropriate, take new product briefings from customers and be responsible for managing or overseeing non BAU project work
* Develop ways to grow the business with your customers and provide solutions to management in the face of challenges
* Act as the senior point of escalation for major Key Account issues or unresolved day to day problems
* Deliver sales and KPI presentations, online demonstrations and training to customers and colleagues when required
Requirements:
* Previous experience in project and client management
* Previous experience in a role that involves a sales component
* 3 GCSE's (including Maths and English) at A-C grade or equivalent
* Full UK driving licence
Working Hours: 40 hours per week
Monday to Friday between the hours of 8:30am and 5:00pm with the ability to be flexible in accordance with business requirements.
Equal Opportunities: All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status
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