Technical Upgrade Consultant

22 hours ago


London, Greater London, United Kingdom Stack Digital Full time

Job Description Summary

We are looking for a seasoned Technical Upgrade Consultant to lead the upgrade of our Outbound Dialer, ensuring seamless integration with our existing systems and processes.

The successful candidate will have expertise in cloud contact center infrastructure, Alvaria CX products, and IT operations support in the banking industry.

Responsibilities and Requirements:

  • Lead the technical upgrade of our Outbound Dialer, collaborating with cross-functional teams to ensure successful implementation.
  • Develop and maintain expert-level knowledge of cloud contact center infrastructure and Alvaria CX products.
  • Maintain relationships with key stakeholders to ensure alignment with business objectives.

Benefits and Compensation

This role offers a competitive salary range of £60,000 - £80,000 per annum, based on experience, and provides opportunities for career advancement and professional growth within Stack Digital.

About Our Company

At Stack Digital, we strive to deliver exceptional customer experiences through innovative and efficient contact center operations.



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