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Commercial Logistics Coordinator
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Commercial Logistics Coordinator
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Freight Operations Coordinator
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Freight Operations Coordinator
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Logistics Coordinator
2 months ago
Pure Resourcing Solutions is working exclusively with a growing Logistics organisation who are seeking a skilled Manifest Administrator. The ideal candidate will be able to multitask and be extremely well-organised, with excellent clerical skills and the ability to accurately input data from large quantities of paper files.
Key Responsibilities:- Process Manifest Documentation: Ensure that manifest documentation is processed in line with system and customer requirements.
- Update Vessel Schedules: Update vessel schedules within the business systems to ensure accurate and timely information.
- Customer Care: Contribute to customer care and key account management, responding to enquiries, requests, and calls to achieve a successful outcome.
- Maintain Customer Records: Maintain accurate and up-to-date customer records, including the creation of new records in line with business processes and in conjunction with other departments.
- File Management: Collate and file manifest files and folders in line with business requirements.
- Collaboration: Work alongside other departments as necessary to resolve issues that may arise.
- Customer Communication: Answer customer calls and manage enquiries to a successful conclusion.
- Excellent Customer Service Skills: Provide exceptional customer service and support.
- Highly Organised: Demonstrate strong organisational skills and attention to detail.
- IT Skills: Proficient in Microsoft packages and able to learn new systems quickly.
- Logistics Industry Experience: Previous experience in the logistics industry is highly desirable.
- Excel Skills: Proficient in Excel and able to create and manage spreadsheets.
- Data Inputting: Accurately input data from paper files and maintain accurate records.