Technical Support Assistant
3 weeks ago
Company Overview:
Adecco UK Limited is a dynamic organisation that specialises in technical repairs. We are seeking a skilled RMS Administrator to join our team and play a pivotal role in managing our Repair Management System.
Key Responsibilities:
• Manage the Repair Management System database, ensuring accurate and timely entry of repair orders.
• Collaborate with technicians and suppliers to track progress, monitor repair status, and resolve any issues.
• Generate regular reports and analyse data to identify trends, identify areas for improvement, and make recommendations.
• Coordinate shipping and logistics for repaired equipment to customers or internal departments.
• Provide general administrative support such as answering phone calls and maintaining documentation.
Requirements:
• Previous experience in an administrative role within a Technical/Repairs environment.
• Proficient in using Repair Management Systems, with a strong understanding of database management.
• Exceptional organisational skills with keen attention to detail.
• Strong analytical and problem-solving abilities, with the ability to think critically and make accurate decisions.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team environment.
Working Hours: Part-time hours TBA.
Location: Newham.
Salary: £17.54 per hour.
About Adecco:
Adecco UK Limited is a disability-confident employer and a leading provider of temporary and permanent recruitment services. We are committed to building a supportive environment for our employees and candidates to explore their career opportunities.
Contact Information: Our Candidate Privacy Information Statement can be found on our website.
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