Retail Store Team Lead

3 weeks ago


Newry, United Kingdom Henderson Group Full time
Job Description

Job Title: Team Leader Retail

Job Summary: We are seeking a highly motivated and experienced Team Leader to join our retail team at Henderson Group. As a Team Leader, you will be responsible for leading a team of store staff to provide exceptional customer service and achieve sales targets.

Key Responsibilities:

  • Lead a team of store staff to achieve sales targets and provide exceptional customer service
  • Develop and implement store plans and priorities to maximize sales and customer satisfaction
  • Train and manage the workload of store staff, ensuring they have the necessary skills and knowledge to perform their roles effectively
  • Be a positive role model to the team and represent the values of Henderson Group
  • Support the Store Manager to maximize store performance and achieve business objectives

Requirements:

  • Previous retail experience, with at least 6 months at a supervisory level leading a team of people in a customer-focused environment
  • Strong communication and interpersonal skills, with the ability to listen, interact and communicate effectively with customers and team members
  • Target driven, with a focus on continuous improvement and achieving business objectives
  • Ability to inspire and motivate team members to achieve their best

Benefits:

  • Market competitive salary
  • Employee assistance programme
  • Social club
  • Perks Offers/Discount scheme throughout UK/Ireland
  • Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores

Working Hours: 45.5 hours per week, over 5 shifts, Monday to Sunday, 6am-11pm



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