Early Intervention Officer
2 weeks ago
Job Summary:
Braundton Consulting Limited is seeking a highly motivated and target-driven individual to join our Income Collection Department as an Early Intervention Officer. The successful candidate will be responsible for the recovery of early arrears and providing excellent customer service.
Key Responsibilities:
- Contribute to the team's performance in reducing arrears by providing exceptional customer service and demonstrating a passion for making a difference.
- Achieve a high level of contact with customers through outbound calls, aiming to take payment, agree suitable arrangement plans, and promote Direct Debit.
- Work on campaigns such as Unpaid Direct Debits, Failed Arrangements, and other initiatives to support the department's goal of arrears reduction.
- Represent Income Management to internal stakeholders, building effective professional relationships and delivering on account issues and customer promises.
- Maintain accurate records and systems, including Tallyman, D365, and PTX.
Training and Development:
The role requires a homeworking setup, with up to 4 weeks of training provided at our office. Additionally, you will attend the office approximately every 6 weeks for further training, coaching, and team meetings.
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Early Intervention Specialist
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Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full time{"title": "Early Arrears Intervention Team", "description": "Join our vibrant Income Collection Department35 Hours per Week between 8am - 8pmMay be required to work occasional Saturday mornings between 9am - 1pmSalary: £15.16 per hour + holiday pay (London) £13.16 per hour + holiday pay (Outside London)We're seeking highly motivated individuals to join our...
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Early Intervention Specialist
1 week ago
Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full time{"title": "Early Arrears Intervention Team", "description": "Join our vibrant Income Collection Department35 Hours per Week between 8am - 8pmMay be required to work occasional Saturday mornings between 9am - 1pmSalary: £15.16 per hour + holiday pay (London) £13.16 per hour + holiday pay (Outside London)We're seeking highly motivated individuals to join our...
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Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full timeJob Summary:Braundton Consulting Limited is seeking a highly motivated and target-driven individual to join our Income Collection Department as an Early Intervention Officer. This role will be responsible for the recovery of early arrears and providing excellent customer service.Key Responsibilities:Contribute to Team Performance: Contribute to the team's...
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Early Intervention Officer
2 weeks ago
Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full timeJob Summary:Braundton Consulting Limited is seeking a highly motivated and target-driven individual to join our Income Collection Department as an Early Intervention Officer. The successful candidate will be responsible for the recovery of early arrears and providing excellent customer service.Key Responsibilities:Contribute to the team's performance in...
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Early Intervention Officer
2 weeks ago
Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full timeJob Summary:Braundton Consulting Limited is seeking a highly motivated and target-driven individual to join our Income Collection Department as an Early Intervention Officer. The successful candidate will be responsible for the recovery of early arrears and providing excellent customer service.Key Responsibilities:Contribute to the team's performance in...
-
Early Intervention Officer
2 weeks ago
Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full timeJob Summary:Braundton Consulting Limited is seeking a highly motivated and target-driven individual to join our Income Collection Department as an Early Intervention Officer. This role will be responsible for the recovery of early arrears and providing excellent customer service.Key Responsibilities:Contribute to the team's performance in reducing arrears by...
-
Early Intervention Officer
2 weeks ago
Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full timeJob Summary:Braundton Consulting Limited is seeking a highly motivated and target-driven individual to join our Income Collection Department as an Early Intervention Officer. This role will be responsible for the recovery of early arrears and providing excellent customer service.Key Responsibilities:Contribute to the team's performance in reducing arrears by...
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Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full timeJob Summary:Braundton Consulting Limited is seeking a highly motivated and target-driven individual to join our Income Collection Department as an Early Intervention Officer. This role will be responsible for the recovery of early arrears and providing excellent customer service.Key Responsibilities:Contribute to Team Performance: Contribute to the team's...
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