Account Management Executive
4 days ago
**Account Management Executive**
Job Description:The Account Management Executive is responsible for the effective management of assigned client accounts to meet and fulfill client needs and expectations. This role requires building and cultivating working relationships with both customers and internal MetaSource team members.
This includes leveraging company products and services to meet client goals, interests, and objectives. The Account Management Executive ensures that client Service Level Agreements (SLAs) are met every day through the use of daily checklists and available reports.
Additionally, this role involves coordinating implementation between internal operations team and clients which include the development of standard operating procedures. The Account Management Executive manages contracts, change requests, and contract renewals for both new and existing clients.
This position also includes completing and verifying invoices and is responsible for payment collections. The Account Management Executive ensures that all processes and procedures meet quality standards and client expectations are achieved.
A key responsibility of this role is ensuring revenue is properly assigned and forecasted and that projects are profitable.
Required Skills and Qualifications:- Bachelor's degree and a minimum of 4 years of account/project management experience; proven account management skills required to create, maintain, build and enhance customer relationships.
- Ability to read and interpret documents such as company policies.
- Extensive experience with Microsoft Office, such as Microsoft Word, Microsoft Excel, and Microsoft Outlook. Technical competence is required (able to learn and understand various software, hardware, networks, etc.).
Estimated Salary: $80,000 - $100,000 per year
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