Enterprise IT Operations Lead

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Onyx-Conseil Full time
Job Opportunity

We are seeking an experienced Enterprise IT Operations Lead to join our team. As a key member of our Children's Platform Enablement Team, you will be responsible for defining and driving the ITSM strategy for DWP, ensuring high-level service satisfaction and stability.

Key Responsibilities:

  • Define and implement ITSM strategies to deliver excellent service quality.
  • Oversee the stability and well-being of all live services, including cloud infrastructure.
  • Work closely with engineering teams and product owners to ensure cohesive maintenance and security.

Requirements:

  • Extensive experience in managing large IT products and services in enterprise environments.
  • Familiarity with AWS deployment capabilities.
  • Demonstrable experience in injecting continual service improvement.

Our Offer:

  • Competitive salary up to £72,664.
  • 28.97% employer pension contributions.
  • Hybrid working model with flexible hours.
  • Generous leave package starting at 26 days rising to 31 days over time.


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