Business Operations Specialist
4 weeks ago
At Amazon, we're committed to delivering exceptional customer experiences. To achieve this, we need talented professionals who can drive business operations forward.
The Business Operations Specialist will be responsible for managing various charters in the DSP program, including compliance, reporting mechanisms, and performance management. This role requires a person who can lead end-to-end processes, analyze data, and identify opportunities for automation and streamlining.
The ideal candidate will have ownership to lead processes, proficiency in Excel, and good analytical skills to analyze data and identify scope for improvement. Strong oral and written communication skills are also essential.
Key Responsibilities:
- Analyze data to derive insights or trends, create dashboards, and report outs for leadership.
- Work across stakeholder teams to drive closure of action items and raise the bar on Amazon's data visualization and representation practices.
- Own end-to-end compliance audits of EDSP partners/stations.
- Effective vendor management and stakeholder management.
- Follow SOP, identify areas of opportunity, and lead change management as per business requirements.
Requirements:
- Graduation in any discipline is required for this position.
- 1-5 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes; Database management is an added advantage.
Additional Qualifications:
- Bachelor's degree.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
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