Customer Service Field Representative
2 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.
Key Responsibilities:
- Provide excellent customer service and support to clients in the field, ensuring their needs are met and exceeded.
- Work independently with minimal supervision, using your own vehicle to travel to client locations.
- Utilize a laptop and smartphone to receive, view, and input information, as well as to communicate with clients and colleagues.
- Develop and maintain strong relationships with clients, understanding their needs and preferences.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements:
- Valid UK Driving License or an International Driving license.
- Owned Car.
- Willing to complete a DBS check.
- Willing to obtain business car insurance.
Competencies:
- Excellent verbal communication skills and ability to persuade reluctant respondents to participate in surveys.
- Self-disciplined, self-motivated, and able to work with minimal supervision.
- Proficient in the use of laptop and smartphone.
- Ability to be organized and plan effectively.
Benefits:
- 0.45p per mile.
- Meal allowance.
- Rolled-up holiday pay.
About Randstad Delivery (GBS):
Randstad Delivery (GBS) is a leading provider of delivery and logistics services. We are committed to delivering exceptional customer service and building strong relationships with our clients and colleagues.
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